We offer the highest level of service in consultation, planning, design, manufacture, support and maintenance.

What we expect from our staff is pretty much what our customers expect. That is - a professional and courteous approach at all levels of our organisation. From your initial enquiry through to final instalment and on-going maintenance you will experience a high level and responsive service from a dedicated team of individuals who's training, background and work ethic have helped grow Active into one of Scotland's leading suppliers of Air conditioning and ventilation systems.

We are also proud to be accredited with all major industry quality assurance schemes and invest heavily on on-going training at every level of operation ensuring that our customers experience the high level of service that Active's reputation has been built upon.

Service through technology

Active believe in utilising the very latest technologies, systems and software to give us the edge over our competitors and to add value to our customer service. Such examples are our investment in job logic and fleetmatics software.

Job logic

This allows us to effectively plan and track all our project activities. It keeps our customers fully informed of all works undertaken and provides a comprehensive reporting process not only for our own use but also for our customer's benefit.

Fleetmatics

Fleetmatics is an advanced satellite based vehicle tracking system, which gives us instant information on the whereabouts and activities of our entire fleet.

This means we can supply our customers with minute-by-minute accounts of our vehicle movements and ensure that the service we provide is efficient, well managed and fully accountable.

In short, our company and service ethos is to make the experience of working with us painless, informative and very straight forward.