Quality Assurance

We endeavour to offer the highest level of customer service across all of our activities. We consider quality to be paramount at all stages of the procurement process including consultation, manufacture, planning, design, installation, support, maintenance and aftercare.

We are confident that you will experience superior levels of customer service from Active, and to demonstrate our commitment to delivering the success and longevity of your installation, we:

• Are accredited by the major industry quality assurance schemes including REAL and MCS
• Can guarantee all our designs which are fully covered by professional indemnity insurance
• Can offer over five year warranties all parts and labour on many of our systems
• Use only our own qualified engineers to ensure we maintain full control over the standard of works
• Use only MCS approved renewable energy products
• Continue to invest heavily in on-going training at every level of operation